29 July 2014

Microsoft Dynamics AX BI 2012





Microsoft Dynamics AX CRM and BI 2012 R3


Microsoft Dynamics - Innovations




Connect with customers

Microsoft Dynamics business solutions help you strengthen customer relationships

Superior customer service can mean the difference between surviving and thriving. Retaining satisfied customers effectively and profitably has never been more important. Customer relationship management (CRM) tools, with strong links to financial management or enterprise resource planning (ERP) systems can deliver the customer satisfaction that builds businesses.

Are you looking for a customer relationship management (CRM) solution that can accomplish these critical objectives?


  • Tracking customer activity with all company touch points, sales, delivery, and service.
  • Tracking sales and marketing activities for better results and lower costs.
  • Providing cross-sell and up-sell opportunities to sales and service people in real time.
  • Delivering access to customer ordering and payment information.
  • Analyzing customer relationships and identifying highest-value customers.
  • Effectively targeting customers with offers that match their history and purchasing potential.
  • Monitoring sales activities to measure and improve sales effectiveness.
  • Giving service and contact center teams the ability to provide superior customer service.


Microsoft Dynamics AX Mobile Capabilities



The Microsoft Dynamics Agent 360 Solution




Microsoft Dynamics CRM and ERP software can give everyone on your team the information and tools they need to convert a customer encounter into an opportunity for building a stronger, more satisfying, more profitable relationship. In addition, Microsoft Dynamics CRM can monitor and measure sales, marketing, and service activities that impact customers. Here’s how:


  • Measuring all sales activities within your customer pipeline to identify strong performers or effective sales processes.
  • Assisting coordination between sales and marketing teams by tracking marketing efforts and linking customer response to specific campaigns or messages.
  • Centralizing records of all customer service activity so that representatives can resolve problems quickly and maintain customer satisfaction.
  • Giving contact-center teams rapid access to customer history, preferences, and offers or discounts targeted to specific customer needs.

Gain better business insight

Microsoft Dynamics solutions drive decisions that build your business

Biz talk user group, integrating with dynamics ax




Accurate information about how your business is performing is important at any time—but in difficult times, it is absolutely essential. Getting the right information to the right person at the right time has never been more critical to your business. Finding the right enterprise resource planning (ERP) solution that can bring insight and intelligence into your business is a must.

Are you looking for a solution that can accomplish these critical objectives?


  • Giving employees quick insight into predefined views of data tailored to their jobs.
  • Enabling employees to do more ad hoc analysis without engaging IT staff.
  • Enabling sales people to create customized pricing while on the road or in customer's office.
  • Increasing customer satisfaction and reducing costs by giving customers and field staff online ordering capabilities and round-the-clock visibility into order status.
  • Providing real-time access to a common set of accurate business information and helping your business operate more efficiently.
  • Giving you access to business information stored on employee computers, or on systems that don’t easily link with each other.
  • Analyzing project or contract profitability more efficiently.
  • Helping you quickly analyze all aspects of your business so that you can make better business decisions in high-risk situations.


If any of these objectives are in your business plan, Microsoft Dynamics can help. Microsoft Dynamics offers a suite of solutions that can provide rich business intelligence capabilities to companies of all sizes, with specialized functionality for almost any industry. No matter what your business is, Microsoft Dynamics can erase boundaries between data silos and deliver the critical information needed for rapid, effective decision-making to key executives and staff, whether they’re on the road, in a customer's office, or at corporate headquarters.

Microsoft Corporate BI and SAP BI Integration - Microsoft Corporate BI Overview



Microsoft Dynamics can give you the business insight that will guide you to success. Here's how:


  • Accurate, up-to-the minute information about product costs, sales trends, and profit margins to inform strategic decisions about where to spend money, how to grow revenue, and how to strengthen margins.
  • Access to critical information about current sales—no matter where it's located.
  • Integrated sales and revenue forecasts from subsidiaries and recent acquisitions—even data in disparate systems—into all-up company reports.
  • Executive views of production schedules or resource availability on demand, without waiting for reports.

Microsoft Dynamics CRM 2013 Business Process Overview





Business Analyzer for Microsoft Dynamics AX 2012




Reduce IT costs

Gpug regional-chapter-meetings-gp-2013


Microsoft Dynamics solutions help simplify and streamline IT management

Challenged to do more with less, many IT departments are finding that the cost of maintaining outdated, legacy business systems is simply too high. The cost of not having a system—or the wrong system—however, can be much higher. With the right tools in place, you can eliminate many of the costs associated with IT.

Control your IT costs with a business solution that can help you:


  • More easily manage data during implementation and initial migration, as well as across disparate systems.
  • Leverage common skill sets, helping to ease customization requirements and reduce training time for new IT staff.
  • Simplify and streamline common IT tasks by allowing self-service functionality.
  • Reduce support requirements by eliminating duplicate data entry.
  • Integrate your enterprise resource planning (ERP) system with existing IT assets to increase productive use and maximize return on investment (ROI).


Microsoft Dynamics solutions are built to help IT teams simplify and streamline common IT tasks, ease integration to help your business get the most out of its existing IT investments, and help reduce costs. Here’s how:


  • Microsoft Dynamics runs on Microsoft products that you may already be using, such as Windows Server or Microsoft SQL Server. By reusing existing servers and licenses, your company may be able to lower its total cost of ownership.
  • Extending the reach of ERP with a series of programmable tools that enable quick integration with outside data sources, such as Web services and legacy applications.
  • The skills needed to deploy and maintain Microsoft Dynamics are readily available—often from your current IT staff.
  • Microsoft Dynamics works with Microsoft Essential Business Server, which enables you to view, monitor, and access your entire IT infrastructure, including Microsoft Dynamics, from a central console.
  • Handle custom configuration and modification easily by taking advantage of open architecture and an object-oriented development environment.
  • Providing employees with rich, self-service functionality and easy-to-use tools to ease the burden of tasks commonly placed on IT, such as updating personal information and reporting tasks.
  • Quickly scale your ERP system to accommodate new companies or multiple sites.


Microsoft Dynamics CRM 2013 Spring '14 SharePoint New Features




Overview of Microsoft Dynamics AX BI











More Information:

http://www.microsoft.com/en-xm/dynamics/default.aspx

http://demoshowcasesuite.com/Main/AllDemos

http://demoshowcasesuite.com/Main/Resources

http://demoshowcasesuite.com

http://community.axug.com/communities/resources/viewdocument/?DocumentKey=e35b2ecc-ace9-41d0-8407-07c222a68994

http://axugsummit.com/conference-presentations/

http://blogs.msdn.com/b/dynamicsaxbi/

http://rcpmag.com/Articles/2011/02/01/The-2011-Microsoft-Product-Roadmap.aspx?Page=2

http://msdn.microsoft.com/en-us/library/cc618242(v=ax.50).aspx

http://msdn.microsoft.com/en-us/library/cc590284(v=ax.50).aspx



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